FAQs from NOVESTOM law enforcement solutions

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Frequently Asked Questions

We have listed some product explanations and company sales policies for body-worn cameras, military tactical helmet cameras, docking station management software, body camera accessories, breathalyzers and alcohol testers for your reference. So that you can learn more about the use and sales policies of NOVESTOM products.

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FAQs

How about the shipping fees of the body worn camera?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

What is the Police body camera warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. warranty is 1year for body worn camera, if you need 2 years, need to add 15% cost, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the average lead time of the body worn camera?

For samples, the lead time is about 3 days. For mass production, the lead time is 7-25 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

Can you supply the relevant documentation and Certificates?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

Do you have a minimum order quantity for the police body camera?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you contact to us via E-mail

What is the body worn camera prices?

Our body-worn camera prices are determined by different raw materials, performance, exchange rates and market factors. However, I believe that our prices will be the lowest in the industry whether it is a stand-alone body camera or 4G live streaming body camera price.

What brand of body cameras do police use?

NOVESTOM has been deployed in major cities in every country around the world, with more deployments than any other police body camera supplier. NOVESTOM relies on superior camera quality and clear recording of the entire incident, coupled with unparalleled technical support and service before, during and after deployment.

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NOVESTOM TECH: The best live streaming 4G LTE body-worn cameras and military tactical helmet cameras are equipped with visual audio/video mobile dispatching systems. Managers can quickly remotely inspect on-site events and dispatch. They are often used by dispatch agencies or law enforcement officers to collect evidence in public places.

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